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Happy Holidays! Please note 1Call1Click.ca will have reduced services from December 24th to January 3rd inclusively. During this time, the phone lines will be closed and there may be a delay in processing of referrals. For urgent matters, please contact the Youth Services Bureau Crisis Line at 613-260-2360 dial 1.
Hello and welcome. We are here to help, answer questions, provide information and help connect you with the right mental health and addiction care.
You can start the process of getting help from 1Call1Click.ca in one of two ways.
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Phone Call us at 613-260-2360 or 1-877-377-7775 (toll free for Eastern Ontario)
OR
1Call1Click.ca form Submit our online form: If you are a caregiver requesting services on behalf of a child/youth |
For more information on how the 1Call1Click.ca service works, please visit How it works
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If you are in crisis: The Youth Services Bureau’s 24/7 Crisis Line & Chat services are for children and youth ages 18 and under who are experiencing a crisis, and for parents, guardians, caregivers, friends or service providers who are concerned about a young person in crisis.
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Hours of Operations:
- 1Call1Click.ca calls will be answered between 9:00am-5:00pm
- Booked appointments with Intake Workers between 8:00am-6:00pm